Why letting employees be themselves is so darn good for business

A study shows that letting employees be themselves decreases turnover and increases customer satisfaction.

Letting employees be themselves

If you missed this when it lit up the web back in 2009, it’s not too late to buckle up and enjoy. (Behold rapping flight attendant David Holmes in the video below.)

Holmes is an oft-cited example of Southwest Airlines’ ethos of promoting employee individuality. The idea has become a hallmark of Southwest’s reputation and brand, and certainly sounds nice in theory – but it turns out it’s good in practice, too.
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Employee Engagement : Does this falter when managers are pushed into top management too early?

Is there a correlation between failing employee engagement and the rapid promotion of managers into top management?

EQ employee engagement

Organizations strive largely because of their employees. But what happens when your employees are disengaged? According to the 2013 State of the American Workplace Report, 65 percent of American workers are dissatisfied with their job, creating an atmosphere where many employees feel emotionally disconnected from their workplace and therefore less productive.

Employee engagement is both a psychological and social phenomenon—as humans, we need to feel accepted and feel a sense of belonging whether in or outside of the workplace. Employees’ needs and viewpoints should be accepted and recognized; without this communication and connection, employees may feel worthless or question their stay at the workplace. This is where most upper management fails. So what is the secret of getting strong employee engagement?
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10 Ways to sharpen your focus – keys to success #1

Sharpen your focus? Key to success in the corporate world?

10 ways to sharpen your focus

The first thing you need to know is this: Discomfort and the desire for something better drives change.

It’s why we look forward to a new year: To address the discomfort of the old one by exploring new and better ways of doing things.

It’s why you and your company go in new directions: to relieve pain of poor sales, poor performance, poor salary, poor leadership, poor anything.

I’ve been in the business world for a long time and have distilled success down to 4 main keys.
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Grounding Exercises – Guided Meditation Video

Following on from our series of Grounding Exercises, we thought we would add this Meditation Video from to our blog roll:

10 minutes to breath, relax and take yourself to a peaceful place of relaxation.

Also read our article : Listen to this. Develop your listening skills..

Grounding Exercises: Guided Meditation


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6 Ways you torment yourself at work and how to stop

work torment

Let’s face it: At one time or another, you have tormented yourself at work. Often, the ritual is daily. Without a doubt, it’s more frequent than most people know. You have to catch yourself to even know what’s making you feel bad or sad. We are so conditioned to look on the dark side, that negativity becomes our automatic default. In fact, I ‘ll bet that the main reason you’re reading this right now is the word “torment” in the title. Yes?
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The power of perseverance

The power of perseverance

This week’s tips have been inspired by the Winter Olympics and a gentle reminder of the power of perseverance

What strikes me most about watching the Olympic athletes is their resilience. They may stumble and fall, but they get back up and keep going! Such is their commitment and drive – and so should we!

the power of perseverance: merril and davis ice dances

Success takes time. It took ice dance gold medal winners Meryl Davis and Charlie White 17 years to win Olympic Gold. Be patient with the process. Be patient with life.
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What were the best and worst emotional intelligence moments of 2013?

Top 5 Emotional Intelligence Moments of 2013 ~ Forbes.com

IQ EQ

In honour of the fifth consecutive year of compiling this video list, Forbes have narrowed down 2013′s five most memorable displays of emotional intelligence (EQ). Some are shining examples of #EQ in action, while others illustrate how quickly trouble can find those who lack this critical skill.
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Seven smart ways to help out your exhausted employees

Simple, effective ways to give your tired employees a hand.

Smart ways to help out your exhausted employees

Today’s employees often have heavier individual workloads than ever in the wake of routine budget cuts. Home life has gotten more challenging as well. As a manager or business owner, you shouldn’t ignore the exhaustion your workers likely feel as a result, or you could face a significant decline in productivity and an increase in office conflict. The good news is that there are some simple, effective ways to give your tired employees a hand: The good news is that there are ways to help your exhausted employees:

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The 9 toughest leadership roles

So which leadership role requires the greatest skill and imposes the greatest burdens?

Leadership - 9 toughest leadership roles

Forbes.com takes a look across the worlds of education, business, media, politics, religion and non-profits, to asses which are the toughest leadership roles. Whilst assessing the notion it gradually became clear to the appointed exec (who has dabbled in all the above for over 30 years) that leaders who flourish in one realm may fizzle or even fail spectacularly in another one.
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